At the start of each project, we work with our clients to establish goals, schedules, and deliverables. All projects are assigned an experienced project manager. The project manager serves as your primary point of contact, and is responsible for managing design and approvals, development work, the overall schedule and budget, and everything in between.  Our project managers deal proactively with issues to ensure that the work being done meets or (better yet) exceeds your expectations. After the work is complete and the new site has been deployed, we determine a maintenance and support structure that meets your specific needs.

From start to finish, we maintain open lines of communication and frequent contact with our clients to make sure everything is going smoothly. We consider the final product and our satisfied clients the best reflection of our level of service.

While the prospect of overhauling your website content, design, and functionality may seem daunting, we’ve broken the process down into a well-defined set of steps that allow us to complete projects accurately and efficiently.  You have transparency into the work being done, and our teams stay on schedule and on budget while completing each element of the project to meet our high-quality standards.

The major components of the process are:

1. Requirements Gathering / Discovery
2. Functional Specification / Information Architecture
3. Technical Specification
4. Visual Design
5. Development/Build
6. Quality Assurance
7. Training
8. Documentation
9. Deployment
10. Maintenance