Customer / Constituent Relationship Management (CRM)

Successful organizations manage, support and build their relationships with their constituents and customers. A customer relationship management system (CRM) will allow you to record and manage information about your various constituents including volunteers, activists, donors, employees, clients and vendors. It will also allow you manage and track donations, transactions, conversations, events or any type of correspondence with each constituent and store it all in one, easily accessible and manageable source.

Fuse IQ offers several CRM solutions. These range from third-party hosted solutions (such as Salesforce.com), "packaged" solutions running directly on your site (such as CiviCRM) or complete custom built solutions to meet your exact requirements. With whatever technology is the best fit for your organization, Fuse IQ will integrate it smoothly into your website, internal processes and workflow. We will also provide training on using and administering the system.