Usability is our foremost concern when we design websites. If your site isn’t intuitive, easily navigable, and fast, your users will get frustrated and turn elsewhere for information.

We’ve found formal website usability tests to be invaluable when evaluating the effectiveness of site design, information architecture, and web applications. At various stages of the design and implementation process, we conduct tests to see how easily users can accomplish both simple and complex tasks on the site.

Our website usability studies might include visits to your current users to conduct observations of their usage of your site. Alternately, users unfamiliar with the current site may be studied. Using the results of the study, we create a list of problem areas and suggested solutions, and we get your signoff before making changes to the project plan or design. At the conclusion of the study, a written report of our findings is delivered.