Doctor and child patient

The Everett Clinic

The Need
Replace a 10 year old website that had exceeded it functional and marketable life. Craft a new mobile-responsive site that is intuitive for use by a diverse audience, as well as quick and easy for staff to update. Convert the technology platform from .NET to the open-source Drupal CMS platform with ongoing support and maintenance.
The Result
A completely redesigned mobile-responsive website employing an easy-to-navigate user interface and built on a modern content management system (Drupal) in order to deliver timely, relevant information and data about their physicians, clinic locations and services.
About the Project
The Everett Clinic logo

In 2014 The Everett Clinic hired Fuse IQ to transform their online presence. They had designs ready and they needed a technology partner. Since the new site launched in 2015, Fuse IQ has been supporting their online evolution with support, maintenance and ongoing feature development and systems integration. Founded in 1924, The Everett Clinic, part of OptumCare, is a nationally-recognized physician group known for providing high-quality health care services while lowering the overall cost of care. The Everett Clinic operates 30 care sites throughout Snohomish and King Counties caring for more than 330,000 patients and employing about 2,400 teammates, including almost 600 specialty and primary care providers.

screenshot of The Everett Clinic website on phone tablet and laptop
Opportunity #1
Convert their site with a modern content management system

The Everett Clinic had custom built their website using Microsoft .NET technologies and internally had several applications connected to their website for their hundreds of staff. In order to convert their site to Drupal, our technical team assessed each application as well as The Everett Clinic’s processes and priorities. Through collaborative discussions and and an analysis of options, we came together on a series of solutions that would work well for their internal team while still achieving their market goals to the public. During these discussions we demonstrated Drupal’s capabilities and capacities and collectively made decisions on functionality to drive their website to a successful launch.

Wait times on a map for clinics
Opportunity #2
Provide ongoing technical guidance and support for an evolving organization

Over the past five years, since the original 2015 site launch, Fuse IQ has been helping provide maintenance and ongoing feature upgrades and add-ons. Having a trusted guide and Drupal CMS expert on call has helped them expand their services, envision and implement improvements, and transition through staffing and managerial changes. Currently we are working on several new initiatives including the strategy and planning of a major upgrade.